Terms of Service

Overview

This website is operated by Satvik Flame. Throughout the site, the terms “we”, “us” and “our” refer to Satvik Flame.

By visiting our website, purchasing a product or otherwise using our services, you agree to be bound by these Terms of Service together with any policies referenced on the website.

Online Store Terms

You may use the website and its services only for lawful purposes and in accordance with these terms.

• You must provide accurate information when placing an order.
• You must not use the website for unlawful or fraudulent activity.
• You must not interfere with the security or operation of the website.
• You are responsible for keeping account or login details secure, where applicable.

Products & Availability

We aim to present product descriptions, images, colours, pricing and availability as accurately as reasonably possible.

However, the appearance of colours may vary depending on your device or screen settings, and product availability may change without notice.

We may limit quantities, discontinue products or modify product details where reasonably necessary.

Pricing & Payment

Product prices are displayed on the website and may be updated from time to time.

Any applicable shipping charges, taxes or other checkout amounts will be displayed where applicable before an order is completed.

Payments are processed using the payment options available through our online store and associated service providers.

Orders

Placing an order does not necessarily mean that the order has been finally accepted or fulfilled.

We may review, limit, refuse or cancel an order where reasonably necessary, including in cases involving:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraud or misuse.
• Payment or fulfilment issues.
• Incorrect or incomplete customer information.

Shipping & Delivery

Shipping and delivery are subject to our applicable Shipping Policy and the availability of courier services.

Estimated delivery timelines are provided for convenience and may vary because of location, courier delays, public holidays, weather or other circumstances beyond our reasonable control.

Please review our Shipping Policy for additional information.

Returns, Refunds & Cancellations

Returns, refunds, replacements and cancellations are subject to Satvik Flame's applicable policy and the circumstances of the individual order.

Please review our Refund Policy before submitting a request.

Accuracy of Information

We aim to keep website content accurate and useful, but information may occasionally contain typographical, technical or other errors.

We may correct errors, update information or make changes to website content where reasonably necessary.

Prohibited Uses

You may not use the website or its content for unlawful or harmful purposes.

• Violating applicable laws or regulations.
• Infringing intellectual property rights.
• Uploading malicious code, viruses or harmful software.
• Attempting to obtain unauthorised access to systems or data.
• Collecting information about others unlawfully.
• Interfering with website functionality or security.

Intellectual Property

Unless otherwise stated, Satvik Flame's website content, branding, text, graphics, product presentation and other original materials are owned by or used with permission by Satvik Flame.

Such materials may not be copied, reproduced, republished, distributed or commercially exploited without appropriate permission, except where permitted by law.

Third-Party Services & Links

Certain website functions may rely on third-party platforms or service providers, including ecommerce, payment, shipping, analytics or other technologies.

Our website may also contain links to external websites. Satvik Flame does not control third-party websites and their terms or privacy practices may differ from ours.

Shopify

Satvik Flame's online store is powered by Shopify.

Shopify and related service providers may process information and provide ecommerce infrastructure necessary to operate the online store.

Personal Information

Personal information submitted through the website is handled according to our Privacy Policy .

Please review that policy for more information about how personal information may be collected, used and disclosed.

Disclaimer of Warranties

To the extent permitted by applicable law, the website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free or available at all times.

Nothing in these terms excludes rights or protections that cannot lawfully be excluded.

Limitation of Liability

To the extent permitted by applicable law, Satvik Flame will not be responsible for indirect, incidental or consequential losses arising solely from use of the website or services.

This section does not limit liability where such limitation is prohibited by applicable law.

Indemnification

To the extent permitted by law, you may be responsible for losses or claims resulting from your unlawful use of the website or material violation of these Terms of Service.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Changes to These Terms

Satvik Flame may update these Terms of Service from time to time to reflect changes in our services, website operations, policies or applicable requirements.

Updated terms will be published on our website. Continued use of the website after an update may be subject to the revised terms where permitted by law.

Governing Law

These Terms of Service are subject to the laws and jurisdiction applicable to Satvik Flame's business, subject to any mandatory consumer protections that apply.

Contact Information

Questions about these Terms of Service can be submitted through Satvik Flame's contact page.

Contact Satvik Flame →