Frequently Asked Questions

Satvik Flame candles are thoughtfully designed to combine elegant aesthetics, beautiful fragrance and a warm candle experience.

Our collection includes decorative candles, jar candles, festive designs and gifting options created to complement modern homes and special celebrations.

Yes. Our candles are designed not only to create a beautiful glow but also to complement your home décor.

You can use them in living rooms, bedrooms, dining spaces, festive décor arrangements and special event setups.

Yes. Satvik Flame offers fragrance-focused candle options created to add a pleasant and welcoming atmosphere to your space.

Please check the individual product page for the fragrance and product-specific details.

Selected Satvik Flame candle containers can be reused after the candle has been completely finished and the container has been properly cleaned.

They can make beautiful holders or decorative pieces, depending on the individual product design.

Place the candle on a stable and heat-resistant surface before lighting it.

Allow the wax surface to melt evenly during the first burn wherever possible. This can help create a more consistent candle-burning experience.

Yes. Keeping the wick neatly trimmed before each burn can help maintain a cleaner and more controlled flame.

Always allow the candle to cool completely before trimming or handling the wick.

Always place candles on a flat, stable and heat-resistant surface away from drafts, curtains and other flammable materials.

Keep burning candles away from children and pets, and never leave a lit candle unattended.

A burning candle always involves an open flame. For safety, it should remain within sight while lit and should be extinguished before leaving the room or going to sleep.

Simply browse our online collection, choose your preferred candle, add it to your cart and complete checkout using the available payment options.

You will receive order details using the contact information provided during checkout.

Standard orders within India are generally delivered within approximately 5–7 business days, depending on your location and courier serviceability.

Applicable shipping charges, if any, are shown or calculated during checkout based on your order and delivery location.

Once tracking information becomes available, it may be shared through the contact details provided with your order.

If you need assistance with an existing order, please contact our support team with your order details.

If you need to make a change, please contact us as soon as possible after placing your order.

Changes may not be possible once an order has already been processed or dispatched.

Absolutely. Candles make meaningful gifts for birthdays, weddings, housewarmings, festivals and many other special occasions.

Satvik Flame's decorative designs make them especially suitable for thoughtful gifting.

Satvik Flame products can be a beautiful choice for wedding gifting, festive gifting, corporate occasions and event giveaways.

For larger requirements, please contact us directly to discuss available options.

Yes. Our collection includes candle styles suitable for festive décor and gifting.

Product availability may vary by collection and season, so we recommend exploring our latest collection online.

Please contact Satvik Flame as soon as possible with your order information and clear photographs of the product and packaging.

Our team can then review the issue according to the applicable store policy.

Return, replacement and refund eligibility is subject to the conditions mentioned in Satvik Flame's current Return & Refund Policy.

Please review the policy before requesting a return or contact our team for assistance.

You can reach us through the contact options available on our website.

For order-related queries, sharing your order number will help us assist you more efficiently.