Shipping Policy
We want your Satvik Flame experience to be beautiful from the moment you place your order until it arrives at your doorstep.
Shipping Across India
Satvik Flame provides standard shipping to serviceable locations across India.
5–7 Business Days
Standard delivery generally takes approximately 5–7 business days depending on your location.
Charges at Checkout
Applicable shipping charges are calculated and displayed during checkout.
Shipping Coverage
Satvik Flame currently offers standard shipping within India to locations that are serviceable by our delivery partners.
Delivery availability may depend on the postal code entered during checkout.
Estimated Delivery Time
Standard orders are generally expected to arrive within approximately 5–7 business days.
Delivery timelines may vary depending on your location, courier serviceability, public holidays, weather conditions or circumstances outside our reasonable control.
Delivery timelines are estimates and may occasionally vary due to courier or operational delays.
Shipping Charges
Shipping charges may vary depending on your order and delivery location.
Any applicable shipping cost will be calculated and displayed at checkout before you complete your purchase.
Order & Delivery Information
Please ensure that your delivery information is entered correctly while placing your order.
- Provide a complete and accurate delivery address.
- Enter a valid contact number and email address.
- Check your postal code carefully before completing checkout.
Incorrect or incomplete information may cause delivery delays.
Order Tracking
Once tracking information becomes available, it may be shared using the contact details provided with your order.
If you need assistance locating an order, please contact our support team and include your order details.
Delayed Deliveries
While we aim to deliver orders within the estimated timeframe, unexpected circumstances may occasionally result in delays.
These may include courier delays, severe weather, regional disruptions, public holidays or other circumstances beyond reasonable control.
If your order appears significantly delayed, please contact us with your order information so that our team can assist you.
Damaged Packages
We take care while preparing your order for delivery. If your package or product arrives damaged, please contact us as soon as possible.
We recommend keeping the original packaging and sharing clear photographs of the package and product when contacting our support team.
Any replacement, return or refund request will be handled according to Satvik Flame's applicable return and refund policy.
Need Help?
Have a question about your order or delivery? We're happy to help.
Visit our Contact Us page and share your order details with our team.
Your Satvik Flame Journey
From placing your order to receiving your candles, we aim to keep the experience simple and convenient.
Place Your Order
Choose your favourite Satvik Flame products and complete your purchase securely online.
Order Prepared
Your order is prepared for shipment and handed over to the delivery partner.
Delivered to You
Standard delivery generally takes approximately 5–7 business days depending on your location.
Beautiful Candles, Delivered to Your Door
Discover Satvik Flame's collection of thoughtfully designed candles for your home, gifting and special celebrations.
Explore Collection →